South Saxon House Surgery

4 Whatlington Way, St Leonards-on-Sea, East Sussex, TN38 9TE 1,835 reviews

Reviews

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Written by a patient
17th February 2015


I have been with the surgery since 1992 and have always received good care. Dr Ghani is one of the best doctors at this surgery. The only issue is sometimes being able to get an appointment. By choice I work in London and am therefore restricted on the times I can get to the Practice. If I worked locally then this would probably not be such a problem.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd February 2015


There is one extremely rude receptionist at this doctors, luckily she is the only one. She is without exception rude and extremely unwelcoming.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th January 2015


I haven't been at the surgery that long and already on two occasions I have been spoken to in an appalling manner by one of the receptionist. I was it utter disbelief when I was spoken to the way I was. Although the receptionist had made errors on my very important perception I was the one who got spoken to in such an unprofessional way. Then I got lied to and way told my medication had been discontinued it seems this was to cover up her mistake. Also another occasion when the receptionist again messed my prescription up ,, I was spoken rudely to once again and this time she even huffed at me. It is a great shame as the doctor seems lovely as do the other receptionists, the rude receptionist is clearly in the wrong job.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th January 2015


the surgery i very well run and efficient, i have been going there since 1980. i think it is a great place, and as i said before, i am very luycky.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th January 2015


I have been a patient at this practice for 2 years now. The Doctor is very good at getting things done. I had a heart scare and she was not only very supportive and right about my diagnosis, she got me to see a consultant very quickly. As a healthcare worker myself, I know the pressure doctors are under. I can honestly say DR Ghani works so very hard going beyond the call of duty. The staff are very helpful and always manage to get an appointment within a few days.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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South Saxon House Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review South Saxon House Surgery: http://iwgc.net/ecdox